OUR WEBSITE REDESIGN PROCESS

Website strategy and design and for sales-led B2B SaaS startups

Take a look behind the scenes of our tried and tested B2B website strategy and design process that focuses on improving clarity and conversions from day one.

Shuffle

Trusted by growth-stage B2B SaaS startups

B2B WEBSITE DESIGN EXPERTS

Why Choose Overpass?

We have created 50+ websites and specialise in strategy and design for B2B SaaS sales-led marketing websites

A SPECIALIST STUDIO
B2B strategy and SaaS expertise

We guide you through ICP definition, product messaging and positioning as part of our website process to ensure your site converts more highly qualified leads.

Scalable design systems

As part of the website revamp we deliver a library of components and website section templates. This allows you to scale efficiently and manage your own website internally in the future.

Websites built for clarity and conversion

In order to improve sales led conversions, you must improve clarity of offer and consumption of key information.

HOW TO GET STARTED

You start by choosing a website refresh or website redesign strategy depending on your needs

Website refresh

A fast tracked project that focuses on elevating the look and feel of your website without modifying the structure and content to heavily.

Website redesign

An in-depth process that looks at a radical visual redesign of your website and includes a restructuring of your web pages and can include a platform migration.

"We love our partnership with Overpass. We have worked on many projects with them, including branding and messaging, fundraising decks, product development, sales and marketing, and website redesign. They are an extension of our team and understand our business as well as an employee does."

Adam Montgomery
CRO, Pepper HQ
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OUR PROCESS

Our signature process is collaborative and surprisingly enjoyable

We guide you through creative workshops, write your project specification and give you feedback frameworks to support you through every step of the project. You sit back, feedback and enjoy.

B2B DESIGN EXPERTS

Recent work

Some of our recent client launches from 2024

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UX Design

We take a collaborative approach to defining the strategy and architecture of your site to ensure it is future proofed and allows for effective scaling when growth occurs.

Strategy workshop

Our remote workshop series align your team and ours on everything from ICP definition to product proposition and category analysis.

A SPECIALIST STUDIO

The strategy survey

60 questions across 6 categories including brand, customer, product and category. This forms the stimulus for the workshops.

A SPECIALIST STUDIO

Website strategy workshop

A collaborative session defining your website specification. Focussed on prioritising business and user goals with technical requirements.

A SPECIALIST STUDIO

Website specification

Outlines your website strategy, architecture and communication strategy for each page. We also include a  feedback table to allow you to give precise feedback and assess our work.

Information architecture

This is a simplified visual representation of your website, so you can see the page and navigational structure.

A SPECIALIST STUDIO

The sitemap

A flowchart that shows all of your website pages and how they are structured and linked together.

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Page information architecture

We detail the sections and narrative flow of each page. Allowing you to get a sense of the storytelling and flow of information.

Product messaging

Our messaging framework and workshop  gives you complete clarity on your product offer and how to articulate it for web.

A SPECIALIST STUDIO

Product positioning

We look at your category maturity and 3 closest competitors to inform your product positioning strategy and market opportunities.

A SPECIALIST STUDIO

Product narrative

From customer problems to core features, capabilities and benefits we work with you to define a messaging strategy that can be used across your marketing activity.

A SPECIALIST STUDIO

Homepage copy doc

We take the messaging strategy and write a best practice homepage copy doc crafted to convert and convey your product offer with maximum clarity.

Wire framing

Building upon the specification and Information architecture we create a complete set of desktop and mobile wireframes.

A SPECIALIST STUDIO

Low fidelity wireframes

Our first rapid pass of wireframes include contextual placeholder copy to give you an understanding of the narrative we want to tell.

A SPECIALIST STUDIO

High fidelity wireframes

We then refine the wireframes adding in detail so you have a complete set of desktop and mobile wireframes with ready to publish copy.

A SPECIALIST STUDIO

Interactive Prototype

The final deliverable is a interactive prototype you can click through to experience the full scale of your site and narrative before we commence with visual design.

Ui Design

We bring to life your website to life with pixel perfect interface design, custom content and micro animations.

Art direction workshop

Building upon the specification and Information architecture we create a complete set of desktop and mobile wireframes.

A SPECIALIST STUDIO

Category analysis

As a startup your strategy should be to stand out from your competitors. We start by visually charting your category and competition norms and find open spaces for you to own visually.

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Inspiration safaris

We bring best in class inspiration from inside and outside your category and explore what you like and dislike as a team.

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Visual axis

We map where you want to position your new website visual style and create collaborative mood boards that act as a starting brief.

Stylescapes

These are next generation mood boards that bring to life your future website

A SPECIALIST STUDIO

Stylescapes

We create 3 initial visual routes for you to give feedback on. These are a mix of original design work and curated graphics to convey an art direction.

A SPECIALIST STUDIO

Refined routes

Next we take 2 routes forward and refine the design takin on board your feedback and adapting the designs.

A SPECIALIST STUDIO

UI concept

The lead route is taken forward with additional feedback from your team and we create a website concept so you can see the route in detail before we roll it out across your wireframes

Design system

We create a scalable and flexible library of components and sections that allow you to manage your site with ease.

A SPECIALIST STUDIO

Elements

These are the elemental parts of your website that make up the foundation of your website. Includes buttons, typography, links and image blocks.

A SPECIALIST STUDIO

Components

These are the elemental parts of your website that make up the foundation of your website. Includes buttons, typography, links and image blocks.

A SPECIALIST STUDIO

Sections

Are configurations of components to create website sections. Such as feature grids, pricing blocks and forms.

A SPECIALIST STUDIO

Templates

Are configurations of sections to create page templates. These include home, product and pricing pages.

Content design

From custom illustrations to product animations we deliver a white glove service and create absolutely everything for your website.

A SPECIALIST STUDIO

Custom graphics and illustrations

From iconography, to data visualisations and custom illustrations our team create pixel perfect content that communicates your product offer with clarity.

A SPECIALIST STUDIO

Product visuals

We take your product and bring it life for web. From simplifying or elevating UI elements to creating user flow animations.

A SPECIALIST STUDIO

Motion animations

We carefully consider on page micro animations and content animations to communicate your product with clarity and create an engaging website that does not distract.

Development preparation

You can work with us in a design only or design and development capacity. Either way we prepare our design files to ensure the development handover is frictionless.

A SPECIALIST STUDIO

Development notes

We capture design intent for every component and section so our development team can build hyper efficiently.

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Quality assurance

Our 2 factor QA process ensures there are 2 rounds of internal feedback before any design or development is shared with a client. Saving you countless hours of feedback time.

A SPECIALIST STUDIO

Build plan

We work with you to deliver a strategic build plan, so we can launch core pages sooner and you can see value sooner and launch to market faster.

Full stack subscription service

40+ success stories

Our results speak for themselves and we will let our clients sing our praises without tooting our own horn.

“Overpass as knocked it out of the park. Our CMO described it like someone truly knew our brand and had found the right ways to improve it.”

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Mac Reddin

Overpass has been incredibly efficient in their delivery of a top notch branding and UX/UI design of our MVP. I have been impressed how you got it right straight away. We've had amazing feedback on our brand.

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Veronique Trang

Our initial conversations about brand identity were invaluable. You truly listened and helped us define our business values. Getting an external view on our brand, reflected in our messaging and website, has been massively beneficial. While we could've tried doing it ourselves, the outcome with Overpass is unparalleled, perfectly timing our company's next growth phase.

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Georgina Cooke

Having worked with Overpass for a number of years, and other design agencies before this, the introduction of AirTable has been a game changer. Before, design briefs consisted on lengthy excel documents, or lengthy emails with attachments. All of this led to confusion, especially once feedback or changes needed to be implemented. A version 8 of a document would be the norm, when someone else was still using V5. It was also always so tricky so find a previous design, from an old project, to base a new design upon. Without pestering the design agency and lots of back and forth. Have a record of all chefs with copy and associated images in one place. Saves heaps of time when briefing a new design not having to dig out info and re-add to brief. In summary it has saved a lot of time, frustration and stress, making our design process infinitely more efficient.

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Maddy Muirhead

We have worked with Matt & Max at Overpass for over four years now on various different projects and they are always a pleasure to work with. One particular project we took from initial development of creative to reality was a project for Estrella Galicia - Estrella Galicia Gastronomy Month, this project really demonstrates how adaptable they are. They are always on-hand for any last minute changes needed they are always very responsive and get the job done extremely quickly when we flag it is urgent.

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Hannah Birch

We have worked on many projects with Overpass, including branding and messaging, fundraising decks, product development, sales and marketing, and website redesign. They are an extension of our team and understand our business as well as an employee does.

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Adam Montgomery

The team built and branded my website for my new business and it is even better quality than I could have hoped for. The design is imaginative, and fun and completely captures the feel of the business. The process has been quick but quality driven and communication has been fantastic.

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Tabetha Cushway

Overpass have been a part of our journey since day 1, from brand ideation through to BAU graphic design work. They are friendly, flexible, and excellent creatives.

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Hannah Samano

FAQs

Ask away. From our culture to our creative process and pricing models. Nothing to hide here.

How does the subscription work?

It is a retainer model that allows product marketing teams to have access to our strategists, designers and developers at a comparable monthly cost to hiring a single designer. You can pause or cancel anytime.

How much time do we get from your team a month?

On our Essential Engine tier you get 25 hours per month of design and development. Plus a dedicated project manager.

On our Vision Builder tier you get 40 hours per month of design and development. Plus a dedicated project manager.

On our Growth Machine tier you get 65 hours per month of design and development. Plus a dedicated project manager, UX copywriter, conversion rate optimisation, heat mapping analysis and a monthly website strategy workshop.

We ensure all of your time with us is productively spent and used, as we proactively suggest tasks every month to ensure there is constant cycles of improvement.

How often do you work on our website?

We handle design and development tasks differently.

Our developers are always available to turnaround small tasks in 24 hours.

Our dedicated designers are booked to work on your website on specific days every week depending on what tier you are on. So you know exactly when we are working and on what.

What does unlimited design and development mean?

Just that. We set you up in Linear (our task management platform) and you can add as many tasks to the backlog as you like. We work through them in order of priority

What are typical task turnarounds?

Small development tasks and bug fixes are typically resolves within 24 hours.

Designing and developing a entire new pages takes about 2 weeks including feedback rounds.

Which plan is best for us?

Book a call so we can talk you through the plans and recommend the best to solve your current problems.

Usually we recommend starting out on our Vision Builder tier and then we can take it from there. You can always bolt on more hours if you have more tasks you want us to get through faster.

All our subscriptions are rolling 90 day contracts which you can pause or cancel anytime.